7*24 Hours Online Attentive Service
At YANSURE, we specialize in custom nail polish solutions. We are committed to providing exceptional after-sales service so that you are completely satisfied with our custom nail polish products. Our dedicated support team is always ready to help with any question or concern, ensuring a seamless experience from purchase to use.
YANSURE's Service Advantages
YANSURE stands out in the professional nail products industry by offering comprehensive and customized solutions backed by years of experience and advanced production capabilities.
Extensive Production Capacity
With 10 advanced production lines and 60 specialized machines, YANSURE maintains high-volume manufacturing capability, ensuring timely delivery and consistent product quality for both large and small orders.
Strict Quality Control
Our team of 8 dedicated QA/QC inspectors monitors every stage of production, from raw materials to finished products, guaranteeing that each item complies with the highest industry standards.
Innovative Color Development
We launch approximately 2,000 new colors annually, demonstrating our commitment to innovation and trend responsiveness, so clients can offer fresh, fashionable and diverse nail gel options.
Comprehensive Customization
One-stop customization tailored to each brand: 50+ stock bottle and cap styles, 600+ customized bottle and cap designs, 100+ kit box styles and 200+ color chart designs.
What YANSURE Offers
At the forefront of UV gel manufacturing, we provide comprehensive creative services to empower your brand with cutting-edge products and seamless global distribution.
Tailored Nail Polish for Your Brand
Full customization of formulas, colors, packaging (600+ bottle/cap options) and labeling. Your brand, your rules.
Exclusive Designs, Unique Market Edge
Create proprietary bottle shapes, kit boxes or gel textures with our in-house design and engineering team.
Safety First, Always
CPNP / CE / MSDS / CPSR certified products, with 8 QC inspectors ensuring consistency. Full test reports provided.
Seamless Global Delivery
Door-to-door delivery services simplify international shipping and ensure your UV-cured products arrive safely and efficiently, wherever your customers are.
YANSURE's After-Sales Service Process
To ensure a seamless experience, our after-sales process is straightforward and customer-friendly.
01
Contact us
Reach out to our customer service team via email or our online contact form with your issue or inquiry.
02
Assessment
Our team assesses your situation and gathers the information needed to understand your needs better.
03
Resolution Plan
We propose a resolution plan, which may include product replacement, a refund, or additional support.
04
Implementation
Upon your approval, we implement the resolution plan swiftly and efficiently.
05
Follow-Up
After resolving the issue, we follow up to ensure your satisfaction and gather feedback for future improvements.
YANSURE's Customer Feedback
Your feedback is invaluable to us — it helps us improve our products and services continuously.
Surveys and Reviews
We encourage you to take part in our post-service surveys and leave reviews to share your experience.
Direct Communication
Feel free to communicate any suggestions or concerns directly to our customer service team.
Continuous Improvement
We actively analyze customer feedback to identify areas for improvement and implement necessary changes.
YANSURE's After-Sales Services Guarantee
For any after-sales inquiry, please reach out to our customer support team. We strive to respond to all inquiries within Mon–Sat, 9 a.m. to 8 p.m.
01
Product Assistance
If you have any issues with your custom nail polish, our experts are ready to help troubleshoot and provide solutions.
02
Sample Review and Approval
Receive sample products to review for quality and color accuracy. Approve the samples or request modifications as needed.
03
Quality Assurance
Our products meet the highest quality standards through rigorous testing and quality control for every batch produced.